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Houzez FAQ
Frequently Asked Questions

Welcome to Houzez FAQ page. Find answers to the most common questions about Houzez, including Elementor, IDX integration, CRM tools, multilingual support, property imports, real estate website templates, and customization options.

Pre-Sale Questions

Yes, you can request access to the Houzez admin panel directly through our live chat. Our team will create an administrator account for you so you can explore the dashboard and experience the platform like a real website owner.

Your Houzez purchase includes all real estate website templates, all pre-built demos, Houzez CRM, Houzez Studio, Houzez Theme Builder, lifetime theme updates, and 6 months of customer support. Houzez uses a one-time payment model with no monthly or annual subscription fees.
Yes, you will receive all future Houzez updates for life. Envato will notify you whenever a new update becomes available, and you will also see an update notification directly inside your WordPress admin panel.

Our support team is here to help you with installation, setup, and technical questions related to Houzez. You can contact us through the support platform included with your purchase.

We also provide a growing library of Houzez video tutorials covering theme setup, demo import, CRM configuration, Elementor customization, property management, and more.

Watch the tutorials here: https://houzez.co/video-tutorials/

No, you do not need to purchase Elementor separately to access Houzez features. Houzez fully supports the free version of Elementor and includes all the widgets and tools required to build modern real estate websites.

Yes, your purchase includes all pre-built real estate website templates and demo imports available in Houzez.

Yes, you can request a refund according to the Envato Market refund policy. Since Houzez is sold exclusively through ThemeForest, all purchases and refund requests are managed directly by Envato. You can review the official refund policy here: https://themeforest.net/page/customer_refund_policy

Language & RTL Support

Yes, Houzez includes Spanish language support. You can select Spanish from the WordPress language settings and Houzez will automatically display your website content in Spanish.
Yes, Houzez fully supports Arabic and right-to-left layouts. The theme correctly displays text, menus, search forms, and interface elements for Arabic real estate websites.
Yes, you can create multilingual real estate websites with Houzez using popular translation plugins such as WPML, Polylang, and Loco Translate.
Yes, Houzez supports multi-currency functionality for international real estate websites and property portals.

Property Imports & Management

Yes, Houzez supports bulk property imports using the WP All Import plugin. You can import XML or CSV property files into your real estate website through a simple drag-and-drop interface. Your Houzez purchase also includes the WP All Import Add-on required for property imports. You can find the houzez-xml-csv-property-listings-import.zip file inside the downloaded theme package.
Yes, Houzez allows agents, agencies, and users to submit, edit, and manage property listings directly from the frontend dashboard without accessing the WordPress admin area.
Yes, users can manage their listings, profile information, saved searches, and property submissions directly from the frontend dashboard.
Yes, Houzez supports membership packages, pay-per-listing functionality, and paid property submissions.
Yes, Houzez allows you to require payment before publishing property listings on your real estate website.

CRM & Lead Management

Yes, Houzez includes a built-in real estate CRM that helps you manage leads, enquiries, follow-ups, and property deals directly inside WordPress.
Yes, Houzez stores and organizes leads, enquiries, and customer activity directly inside the CRM dashboard.
Yes, Houzez includes customizable inquiry forms, contact forms, and lead capture tools connected to the Houzez CRM.

IDX, MLS & Search Features

Yes, Houzez supports IDX and MLS integrations through compatible third-party providers and plugins. You can create advanced property search experiences connected to external real estate listing data.
Yes, Houzez includes an advanced search builder with filters, geolocation search, radius search, AJAX results, and custom field support.
Yes, Houzez supports Google Maps, OpenStreetMap, and Mapbox, allowing you to create flexible real estate map experiences for your visitors.
Yes, Houzez includes a custom fields builder that lets you create unlimited property fields and connect them to search filters, property pages, and listings.

Design & Customization

Yes, Houzez includes a child theme inside the ThemeForest download package. The child theme allows you to customize your real estate website safely without modifying the core theme files.
Yes, you can fully remove the Houzez logo and branding directly from the theme settings without writing code.
Yes, Houzez includes advanced customization options that let you personalize colors, typography, layouts, property pages, headers, footers, search forms, and other website elements directly from the WordPress admin panel.
Yes, Houzez includes Elementor widgets and a real estate theme builder that allow you to visually create property pages, agent profiles, agency pages, headers, footers, and custom website layouts.
Yes, Houzez delivers responsive real estate website experiences across desktop, tablet, and mobile devices.

SEO & Performance

Yes, Houzez follows modern SEO best practices and works perfectly with popular SEO plugins such as Yoast SEO and Rank Math.
Yes, Houzez includes optimized layouts, responsive design, and flexible performance settings that help you build fast and modern real estate websites.
Yes, Houzez works with most popular WordPress caching and performance optimization plugins.